# Informations générales
[[2026-09-16]]
**Objectif** : Adopter une posture qui développe l’autonomie plutôt que la dépendance. Modèle GROW, questions puissantes, écoute active, reformulation stratégique. Aider le collaborateur à clarifier son objectif et construire ses propres solutions.

**Partenaire** : Progress consulting
# Boîte à outil
## posture GROW
GROW = Goal • Reality • Options • Way Forward (or Will)
## posture DESC
DESC = Describe - Express - Specify/Suggest - Consequence/Conclude
## posture ABI-NS Manager Tools
### Quick Memory Aid

- **A**sk permission
- **B**ehavior observed
- **I**mpact explained
- **N**ext
- **S**teps

> "When you did X, Y happened. Please keep doing it (or do it differently next time)."

### Positive Feedback Example

> **Can I give you some feedback?**
> 
> When you prepared the compliance matrix before the tender kick-off meeting,
> 
> it allowed the whole team to identify gaps early and saved several hours of rework.
> 
> Thanks. Please keep doing that.
### Corrective Feedback Example

> **Can I give you some feedback?**
> 
> When the technical annex was uploaded after the review deadline,
> 
> the reviewers had insufficient time to validate the content and several corrections were missed.
> 
> Can you make sure future versions are uploaded at least 24 hours before the review meeting?


# My research

[[Standard Feedback vs. Systemic Feedback]]